Privacy Policy
Last updated: 07 October 2026.
This Privacy Policy explains how Saj Ghor Bogura collects, uses, shares and protects the information you provide when you use our website or place an order. By using the website you agree to this policy.
1. Information we collect
- Account details such as your name, email address and phone number.
- Delivery details such as the recipient name, phone number and delivery address.
- Order details such as the products ordered and the amounts paid.
- Payment information for the chosen method. We do not store your full card number; online payments are handled by the relevant payment provider.
- Technical information such as basic usage and device information.
2. How we use your information
- To create and manage your account and to sign you in.
- To process, pack and deliver your orders and to contact you about them.
- To handle payments, cancellations, returns and refunds.
- To provide customer support and respond to complaints.
- To keep records and to prevent fraud or misuse.
3. Sharing your information
We share information only as needed to run the store. For example, we share the recipient name, phone number and address with our delivery partners so your order can be delivered, and payment details with the relevant payment provider. We do not sell your personal information.
4. Cookies
We use cookies and similar technology to keep you signed in, to remember your cart and to help the website work. A guest cart is stored in a cookie on your device. You can control cookies in your browser settings, but some parts of the website may not work without them.
5. Data retention
We keep your information for as long as your account is active and for a reasonable period afterwards, as needed for our records and to meet legal or accounting requirements. When it is no longer needed, we delete or anonymise it.
6. Security
We take reasonable measures to protect your information. Passwords are stored only as a secure hash and are never kept in plain text or shown back to you. No method of storage or transmission is completely secure, but we work to protect your data.
7. Your rights
You can review and update your account and delivery details from your account area. To ask about your information, or to request a copy or a correction, please contact us using the details in section 9.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated. Significant changes will take effect when published on this page.
9. Contact
For any privacy question or request, please contact Saj Ghor Bogura at 015764-54961 | 01904-946099 or through sajghorbogura.com.